When You Wish You Could Play The Conversation Back To Them
(We only carry one size and flavour of milkshakes.)
Customer: “Can I have a large vanilla shake and two small strawberry shakes?”
Me: “I’m sorry, we only carry chocolate, and it’s just one size.”
Customer: “Fine, one large and two small chocolate shakes.”
Me: “The shakes are only one size. Is that okay?”
Customer: “Yeah, okay, whatever.”
(I prepare the shakes and hand them to the customer.)
Customer: “I asked for a vanilla and two strawberry, and the vanilla was supposed to be large! These are all small and all chocolate!”
Question of the Week
Have you ever met a customer who thought the world revolved around them?