When You Want To Knock Someone For Six
I work at a major fast food chain. Two times, this has happened with the same woman. I’m standing at the cash register in the lobby, taking orders.
Me: “Hi. What can I get for you today?”
Customer: “I would like a #6, but just the sandwich. And a drink.”
Me: “Okay, so that’s a [#6 sandwich] and a drink. Correct?”
Customer: “That’s right.”
Me: “Okay, that’ll be [total].”
The woman pays for her meal and the food comes up. She looks at the food on the tray.
Customer: “This isn’t right. I wanted the six-piece [chicken] meal!”
The manager gave her the food she claimed she’d ordered. I resolved if she came in again I’d ask the manager to take her order.
Question of the Week
Have you ever served a bad customer who got what they deserved?