When You Start Each Customer Interaction With “Please Be Normal, Please Be Normal…”
I’m checking out customers.
Customer #1: “That honey should be cheaper!”
Me: “Sorry, ma’am, I don’t set the prices.”
Customer #1: “Are you working with the bees?”
Me: “The… pardon?”
Customer #1: “The bees! They made you up the prices, didn’t they?”
The customer leaves the honey behind and storms off after paying, muttering about the greedy bees. I start checking out the next customer.
Customer #2: “Your bagger, there.”
Me: *Looking over at my bagger* “Yes, sir?”
Customer #2: “Are they real?”
Me: “…as opposed to?”
Customer #2: “Being not real.”
Not knowing what to do, I turn to my bagger.
Me: “[Bagger], are you real?”
Bagger: “I… think so?”
Me: *To the customer* “He thinks so.”
Customer #2: *Narrowing eyes* “I suppose that will do.”
The interaction continues without any more accusations of unreality. We move on to the next customer.
Customer #3: *Referring to a cleaning product* “Does this handle carpet stains?”
Me: “I haven’t personally used it yet, but the packaging claims to remove most stains. What is it you’re trying to remove?”
Customer #3: “Blood, sweat, and tears.”
I laugh at the joke.
Customer #3: “That’s not a joke. I’m literally cleaning up blood, sweat, and tears. There was some… misbehavior earlier.”
They check out and, I really don’t want to make any small talk.
There is finally a brief lull in customers, and I see my bagger intently looking out the window.
Me: “What are you doing?”
Bagger: “Oh, just checking to see if there’s a full moon.”
Question of the Week
What is the most stupid reason a customer has asked to see your manager?