When You Hire A Royal Blue Tang To Answer The Phone

I am pregnant and have noticed reduced movements with my baby, so I call my doctor’s office as they told me to do if I experience any problems. After going through the prompts and requesting to speak with a nurse, this is the conversation I have with the receptionist. 

Receptionist: “Thank you for calling [Doctor]’s office. How can I help you?”

Me: “Hi, my name is [My Full Name]. I’m a patient of [Doctor]. I’m about thirty-two weeks pregnant and have noticed that my baby isn’t moving as much as she normally does. Can I please be transferred to a nurse?”

Receptionist: “Uh, I don’t know. Are you a patient?”

Me: “Yes, I’m a patient of [Doctor].”

Receptionist: “What’s the name and birthdate?”

Me: “[My Full Name], [birthdate].”

Receptionist: “And are you pregnant?”

Me: “Yes, I’m about thirty-two weeks.”

Receptionist: “How far along are you?”

Me: “Thirty-two weeks.”

Receptionist: “And you said you’re pregnant?”

There’s a long pause.

Me: “Yes.”

Receptionist: “And why do you want to speak to a nurse?”

Me: “Reduced fetal movements. I was told to call if I noticed any and want to know what the next steps are.”

Receptionist: “I mean, I guess I can leave a message for a nurse, but I’m not really sure what you want us to do.”

After hanging up, I decided I was just going to go into the ER and make sure everything was okay. Thankfully, a nurse called me immediately after and told me to come in for monitoring. The baby was fine, but I had a very similar conversation with the receptionist when I called after going into labor.