When Work Follows You Home On The Bus
In England, unless the driver has massively wronged you, you generally say, “Thank you,” to them as you disembark a bus. Getting off the bus after a long shift, my brain gets a little mixed up.
So, instead of saying, “Thank you,” I come out with a good old:
Me: “Can I help you?”
And I said it at full customer-service volume.
There was quite a long, frozen pause until the driver drove off.
Thank God there was no one waiting to board.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.