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When There’s A Strange Rat In The Neighborhood, Who You Gonna Call?

, , | Right | November 24, 2021

Me: “Hello, thank you for calling [Pest Contol Company]. How can I help?

Customer: “Hello. We’re having a bit of a rat problem in the attic.”

Me: “I can certainly help you with that. Just let me take down your details and I will forward them to a technician.”

They give me their address, contact information, and insurance details like a good customer.

Me: “Thank you very much. I will forward your information to one of our technicians and they will be in touch within the next few days.”

Customer: “Thank you, dear, that’s splendid. I should tell you; I also have a ghost in the attic.”

Me: “Um, sorry. A ghost?”

Customer: “Yes, but that’s all right; he can stay. He’s very nice! Sometimes when I’m up there, I can feel something brush up against me. And now my husband’s looking at me like I’m crazy, but he’s not on the same frequency as I am! Have a good day!”

Me: *Still a little stunned* “Thank you. You, too.”

I don’t know if the technician found either rats or ghosts in that attic, but the customer was extremely nice and I still remember her and hope she’s doing well!

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Has a customer ever tried to cross you and lived to regret it? What happened?

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