When There Isn’t A “Corporate” To Empower Them

, , , , , | Right | March 22, 2021

I’m selling at a market for handmade goods. I crochet and make beaded jewelry. One of my current “hot sellers” at this market is baby hats, and I am down to four left of the forty I brought.

A customer comes over to coo over the hats. I tell her the price and repeat twice that those are the last four hats I have with me and that I have no supplies on me to make others.

Customer: “So, do you have this in pink? There’s a little girl coming to the family soon and we’d like to get her everything pink.”

Me: “Not today, no. Those four hats are the only four I’ve got with me, but I can—”

Customer: *Cutting me off* “Then I suggest you go into the back and look. I’m a paying customer.”

Me: “There is no ‘back.’ These are goods I’ve made by hand, myself. I brought everything I had with me today.”

The customer stares and then picks up my card and thrusts it at me.

Customer: “I’ll call and get you fired, little girl. You wait!”

My phone is in front of me, as it’s how I take card transactions — through an app on it with a card reader. She does, in fact, dial my number.

I actually do answer in front of her.

Me: “[My Name], owner of [My Shop]; how can I help you today?”

I’ve never seen someone of adult age stomp off so quickly. The vendor beside me said that was her favorite moment of the day.


This story is part of our Best Of March 2021 roundup!

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