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When There Isn’t A “Corporate” To Empower Them

, , , , , | Right | March 22, 2021

I’m selling at a market for handmade goods. I crochet and make beaded jewelry. One of my current “hot sellers” at this market is baby hats, and I am down to four left of the forty I brought.

A customer comes over to coo over the hats. I tell her the price and repeat twice that those are the last four hats I have with me and that I have no supplies on me to make others.

Customer: “So, do you have this in pink? There’s a little girl coming to the family soon and we’d like to get her everything pink.”

Me: “Not today, no. Those four hats are the only four I’ve got with me, but I can—”

Customer: *Cutting me off* “Then I suggest you go into the back and look. I’m a paying customer.”

Me: “There is no ‘back.’ These are goods I’ve made by hand, myself. I brought everything I had with me today.”

The customer stares and then picks up my card and thrusts it at me.

Customer: “I’ll call and get you fired, little girl. You wait!”

My phone is in front of me, as it’s how I take card transactions — through an app on it with a card reader. She does, in fact, dial my number.

I actually do answer in front of her.

Me: “[My Name], owner of [My Shop]; how can I help you today?”

I’ve never seen someone of adult age stomp off so quickly. The vendor beside me said that was her favorite moment of the day.

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