When The Yogurt Has More Culture Than The Customer
I’m a personal shopper. People place grocery orders online for delivery or click-and-collect, and I go around our store following a handset’s orders to put each customer’s shopping in a tray. I’m in the yoghurt aisle when a well-to-do lady approaches me with a question.
Customer: “Where do you have [Obscure Yoghurt Brand]?”
I panic. I know I’ve seen it, but there are only three flavours, so they take up very little space. I try to help her look for it, but I can’t spot it, and she’s clearly had enough of waiting.
Customer: “Obviously, this is why you work here, though I’m surprised, given that you’re clearly too stupid to find this yoghurt.”
Me: “Well, my Masters is in linguistics, not yoghurt…”
Her face fell and then scrunched up, and she stormed out the aisle. I spotted the yoghurt brand about ten seconds later.
Question of the Week
Have you ever met a customer who thought the world revolved around them?