When The Shoe Is On The Other Foot
(I’m shoe shopping, and I’ve taken off my own shoes to try on some other pairs. Another customer is browsing in the same aisle; she looks at my shoes and starts to try them on.)
Me: “Excuse me? Those are mine.”
Customer: “No, they’re not. I saw them first.”
Me: “No, I mean, I bought them a while ago. See, they don’t have price tags on them.”
(Ignoring me, she takes off my shoes, and calls over an employee.)
Customer: “Do you have these in size seven?”
Employee: “I’ve never seen these before. Do you have the box they were in?”
Me: “That’s because they’re mine. They’re not from here.”
Customer: *rolls eyes* “She keeps saying that, but I saw them first.”
Employee: “Uh, ma’am, she’s right. These are from [Another Shoe Store].”
Customer: “Oh. Well, can I buy them here?”
Employee: *gives me back my shoes* “Sorry, no.”
Customer: “Well, if that’s how you treat your customers here, I’m leaving!”
(As she walks out, she stops to check out my bag on the floor.)
Me: “That’s mine, too.”
This story is part of our Oblivious Customers roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
