When The Problem Solves Itself

, , , | Right | September 8, 2020

I help provide technical support for several products. One of these is a pain because parts of it are handled by a different company. I get a call from someone saying that he is seeing a message to call us.

Me: “Well, what does the message say?”

Customer: “It says, ‘Need Assistance? Contact the Digital Support Staff.’ I don’t need assistance, do I?”

Me: *Pause* “If you don’t need assistance, you don’t need to call. That’s just there so you know where to call if you need help.”

Customer: “Oh. Well, I don’t need help. Bye.” *Hangs up*

My coworker looks at me, a little alarmed.

Coworker: “What was that about?”

Me: “He didn’t need any help!”

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