When The NAR Reader Becomes The NAR Customer
(I’m the customer in this one. This site has made me paranoid. I’m at a donut shop, getting a coffee and a donut. The clerk goes to the display and grabs a donut that’s very similar to the one I ordered.)
Clerk: “Is this one you ordered?”
(It’s close enough, and I don’t want to raise a fuss.)
Me: “Yeah, fine. Whatever.”
(The manager decides to step in.)
Manager: “Hold on a minute, [Clerk]. We’ve been getting a lot of complaints lately because you keep getting [donut I ordered] confused with [donut she grabbed]. Are you sure that’s what he ordered?”
Clerk: “Yes, I am. I even checked with him.” *turns to me* “You ordered [donut she grabbed], right?”
Me: “Umm… actually, I ordered [donut I ordered].”
Clerk: “What? Why didn’t you say anything?”
Me: “I didn’t want to look like one of those idiot customers you read about on the Internet.”
Question of the Week
Have you ever served a bad customer who got what they deserved?