When The Consequences To Their Behavior Become Real
We have an arrogant regular customer who has just crossed the line and become abusive.
Me: “You need to leave now, and not come back.”
A few weeks later, he walks back into the shop as if he owns it.
Me: “Uh… you’re banned!”
Customer: “I’m sorry if you were offended, but I’m still willing to do business with you!”
Me: “But we’re not willing to do business with you!”
The arrogance!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
