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When Stupidity Intersects With Entitlement

, , , , | Right | November 29, 2022

Me: “Thank you for calling [Coffee Chain]; this is [My Name]. How can I help you?”

Customer: “Where are you located?”

Me: “We’re at the corner of Main and Fifth.”

Customer: “And where is that?”

Me: “Do you know where Main Street is?”

Customer: “Yes.”

Me: “Do you know where Fifth Avenue is?”

Customer: “Yes.”

Me: “That’s where we are.”

Customer: “Well, I’m standing at that intersection, and I can’t find your store. Is it underground or something?”

I look out the window and see a woman who looks lost.

Me: “Ma’am, turn to your left. Do you see a man in a green apron waving at you?” *Begins waving*

Customer: “Yes.”

Me: “That man is inside a [Coffee Chain]. Go there.”

Customer: “That’s not [Coffee Chain]. That’s [Sandwich Chain].”

Me: “Ma’am, I’m very confident that I’m in a [Coffee Chain] right now.”

Customer: “You’re not very helpful.” *Click*

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