When Stomping Your Foot Doesn’t Invent Time Travel, It’s Time To Accept It

I work in a grooming salon. Due to the new guidelines our corporation put into place because of a certain national health crisis, we are very limited in our availability for appointments. We can only take four appointments each per day, which begin to book up quickly, and soon we are looking at a one-month wait period.

This conversation goes on at least four times a day:

Customer: “Hello. So you have any appointments for this afternoon?”

Me: “My apologies; we are actually booked for the next month so we cannot take any more appointments at this time.”

Customer: *Immediately enraged* “HOW CAN YOU BE COMPLETELY BOOKED UP ALREADY?! I HAVE BEEN WAITING FOR TWO MONTHS TO GET MY DOG BACK THERE BUT Y’ALL WERE CLOSED! THIS IS RIDICULOUS!”

Me: “Sorry, ma’am, we have had an influx of people calling for the exact same reason. We would love to help you but we simply cannot.”

Customer: “I WILL BE COMPLAINING ABOUT YOU!”

Me: *Sickly sweet* “Feel free to leave a comment with corporate, but they have assured us that all complaints will be postponed until after the quarantine is over.”

Customer: *Suddenly calm* “You really have nothing? At all?”

Me: “Nope! Now, would you like to be put on the waitlist or shall I simply wish you a good day?”

Customer: “…”

Me: “…”

Customer: “Yes, please, my name is [Customer]…”

Sorry, y’all, but yelling will literally get you nowhere with us. We are doing our best and I don’t work faster when you yell louder.