When Online Shopping Flops

, , , , | Right | March 21, 2010

(This happened to a friend who worked as tech support at an ISP around 1999.)

Me: “Thanks for calling [ISP]. How can I help you?”

Customer: “Hi, I was buying this skincare cream online, and then something happened. I need you to send someone here!”

Me: “All right, ma’am, can you tell me what happened?”

Customer: “The Internet swallowed my credit card!”

Me: “I see, can you describe how it happened?”

Customer: “I put the cream in the basket, clicked the checkout option, and it said it was going to ask for my credit card on the next step. Then it simply swallowed it!”

(I went through ten minutes of attempts to try and find out what actually happened before sending someone over. It turned out she inserted the credit card inside the floppy drive to pay the order.)

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