When Online Doesn’t Give You A Hint

, , , , | Right | February 12, 2020

(I host at a restaurant that closes in the middle of the day for a kitchen shift change. Sometimes we have beverage service, but other times we have private events. One Saturday afternoon, we have a large bridal shower that can easily be seen from outside. I watch a customer read the sign that says we have a private event and the sign that says our hours. He walks in anyway.)

Customer: *loudly* “Table for two, please.”

Me: *attempting to usher him out of the party’s way* “I’m sorry, but we’re actually closed right now for a private event. We reopen at [time] for dinner service.”

Customer: “So, I can’t be seated?”

Me: “No, sir.”

Customer: “Can I get something to go?”

Me: “I’m sorry, sir, the kitchen is closed.”

Customer: “But they have food!”

Me: “That is because they’re a part of a private bridal shower.”

Customer: “Oh… This is why I couldn’t make an online reservation, right?”

Me: “Yes, sir. Thanks for stopping by.”

(This happens EVERY weekend!)

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