When (Not) In Rome
Me: “Thanks for calling [Executive Car Company]. How can I help you?”
Caller: “I need to make a reservation.”
Me: “Sure, where is the pick-up?”
Caller: “A hotel called the George V?” *she pronounces it like the letter ‘V’* “It’s in Paris, France.”
Me: “Okay.”
Caller: “Oh, wait. It’s called the Hotel Five!”
Me: “That makes sense, since the V must be a Roman numeral.”
Caller: “Yeah, V must mean ‘five’ in French. It was confusing to me and you because we are English.”
Me: “Haha, yeah. That must be it…”
Question of the Week
Tell us about a customer that lied or scammed to get what they wanted.