When It Comes To Listening, They Must Be Green Behind The Ears

A woman walks up to the hand-off counter, picks up a green iced tea that’s been waiting to be picked up, and shakes it at me to get my attention.

Customer: “Excuse me. I ordered a black tea, and this looks like green tea.”

Me: “The cup says it’s for Michelle. Is that your name?”

Customer: “No.”

Me: “Then that’s not your drink. I see your black iced tea in line; it will be up in just a minute. Thanks for your patience.”

She shakes the green tea at me again.

Customer: “This is green. I want black.”

Me: “I know. That’s not your drink. Yours is almost done being made.”

She shakes the green tea at me yet again.

Customer: “I said I wanted black tea! Why is this green?! Remake this!”

Luckily, her black tea was “remade” just in time to stop her from ignoring me again.