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When It Comes To Charity She’s A Completely Different Animal

, , , , | Right | October 6, 2021

I work for a thrift store that donates its proceeds to a local animal rescue group. It is named “[Animal Rescue Group] Thrift Store” on the building and on its signs. There is no way to make this a subtle fact.

I am on the registers with [New Coworker], who ends up getting an old lady.

Old Lady: *Rudely* “What, exactly, does my money benefit?”

I’m listening in, in case I have to save [New Coworker], but she handles it fine.

New Coworker: “Oh, almost all of our profits go toward [Animal Rescue Group] to help homeless and lost animals!”

Old Lady: “Well, I don’t care about helping the animals. I want my money to go toward helping people!”

New Coworker: *A little awkwardly* “Well, ma’am, that sounds like a good place for your money to go toward, as well, but our store is for [Animal Rescue Group]. Do you still want your items?”

Old Lady: “Where else can I spend my money so it goes toward people?”

New Coworker: “…”

Me: “Ma’am, there’s [Other Thrift Store] literally a block down the road.”

Old Lady: “I’ve already been there! They didn’t have what I needed!”

Me: “Or you can go to [Teen- And Family-Oriented Thrift Store] about a mile down the road.”

Old Lady: “I want these items, but I want you to take the proceeds to them, then!”

Me: “I’m sorry, ma’am, but that’s not how it works. If you buy the items at our thrift store, your money goes to our charity. If you want to donate to another store, you need to spend your money in their store.”

Old Lady: *Angrily* “Well, that’s just ridiculous! It’s my money! It should go toward a charity I want it to go to!”

I mean… you’re standing in a building that states that it’s affiliated with an animal rescue. Funds going toward animal rescues is kind of the whole point of shopping here. How in the world does a person walk in and demand that their purchase of [Store #1]’s products be sent to [Store #2]’s profits?!

Me: *Coldly* “No, ma’am, that’s not how it works. That’s not how any store works, not just our thrift shop!”

Old Lady: “Fine, take my money and use it on your filthy animals! I won’t shop here again!”

She storms out.

New Coworker: “Am I losing my mind? Did that really just happen?”