When Ice Cream Really Does Make You Scream, Part 2

, , , , | Right | July 25, 2020

It is my first day at work and I am being trained. A customer walks in.

Me: “Hello, sir, what can I get you?”

The customer just stares blankly. A few minutes go by; thankfully, the store isn’t busy.

Customer: “You guys should really fix your prices; they are too high and there’s not enough for your money.”

Coworker: “Sir, I apologize for the pricing, but I have no control over it; that’s the owner’s job.”

Customer: “Well, that’s stupid! Anyway, I want a small ice cream.”

Me: “What flavor?”

Customer: “Mixed vanilla and chocolate.”

I make a larger-than-normal portion of soft-serve small, in an ice cream cone, and hand it to the customer. He makes a rude face.

Customer: “This is it? I paid four dollars for a small ice cream cone and this is all I get?!”

Coworker: “Sir, that’s more than we normally serve; he’s new and getting the ropes down.”

Customer: “This is outrageous! I demand another!”

My coworker throws away the old cone.

Customer: “Well, why’d you throw it away?! That was good food and I would’ve taken it!”

Sure you would, dude.

My coworker makes a new, very large ice cream and hands it to the customer.

Customer: “This is too big! Why would anyone eat this much?”

As I open my mouth to say something — because my coworker is a very shy person — she quietly holds a finger to me to ensure I don’t say anything.

The customer pays and leaves the store without another word. Later on, the boss comes in and we tell him the story. He lets us know that the customer can’t decide what to buy and what’s too small as long as we fill it up the right amount. 

The customer comes back in an hour later.

Customer: “Hey, I dropped my cone before I finished it; I want another.”

I point out who the man is.

Boss: “Sir, unless you’re going to buy a new cone, please leave. You cannot demand a free cone because you dropped one.”

Customer: *Gets visibly angry* “The customer is always right! And I want a free cone!”

After about ten minutes of back and forth, the man walked out, frustrated.

When Ice Cream Really Does Make You Scream

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