When Greeting Is Fleeting
(I work in a fast food restaurant. I go to the register to clock in and there is a customer standing there. Note that it is morning, and I am only expected to greet customers when they arrive, not when I arrive and they’re already there.)
Me: “Have you been helped, sir?”
Customer: *slowly* “Good afternoon. Welcome to [Restaurant].”
Me: “I’m sorry?”
Customer: *again, clearly trying to prompt me* “Good afternoon. Welcome to [Restaurant].”
Me: *looking him in the eye* “Thank you. I’m glad to be here. What can I get started for you?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
