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When Five Is Greater Than Eight

, , , , | Right | August 22, 2019

(I am in my second week of starting my new job, so my manager is nearby to supervise and help me. I’ve largely got the hang of it by now, though I do appreciate the occasional help. A customer walks up. I am the most free at the time since my manager is frying chips and my coworker is on break, so I walk up to her.)

Me: “Hello. What can I get for you?”

Customer: “Hi. I would like eight fried chicken legs.”

Me: “Well, it’ll be a lot cheaper to get the eight-piece set, since it’ll have to be rung up as eight chicken legs.”

Customer: “Don’t worry, since it’s the eight-piece on sale.”

Me: “Um, I cannot substitute pieces for a set.”

Manager: *who was nearby with the fryers* “What’s the problem?”

Customer: “I just want the eight-piece on sale with the eight chicken legs.”

Manager: “Ma’am, that does not apply. Look up and you’ll find the eight-piece set on sale.”

Customer: *looks up briefly* “Yeah, but it’s different than what’s on the glass counter.”

Manager: “Look up again.”

Customer: *takes a longer look at the sign above* “It is the same one.”

Manager: “See?” *goes back to frying more chips*

Me: “Okay, shall I get you the eight-piece set?”

Customer: “No. Instead, I want five fried-chicken legs.”

Me: “Um, Okay. But it’ll be cheaper to get the eight-piece set.”

Customer: “Don’t worry. I want the five chicken legs.”

Me: “Okay.”

(I go and get her the five chicken legs and, after ringing it up as five chicken legs, which is more expensive than the eight-piece set by a few dollars, I give it to her and give her my farewell. I then take a few steps back to my manager, who’s frying a new batch of chips.)

Me: “People can be pretty weird.”

Manager: “I hate people.”

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