When A Read Receipt Doesn’t Mean Anything
I have a small merchandise business that operates online, and I usually have direct contact with my customers via a texting app. I have also posted all prices, duration to complete the product, and where to send the artwork.
Customer: “Hi. I’d like to know the price of your button badge, please?”
I send a text full of badge price, duration to complete, and guidance to send the artwork.
Customer: “So it’s [amount] each?”
Me: “Yes.”
Customer: “When can you have it done?”
I resend the same lengthy text as above.
Customer: “So I can have it done within a week?”
Me: “Yes.”
Customer: “But where can I send the design? Can you please show me how?”
I resend the same lengthy text again.
Customer: “Oh, okay. Thank you. Next time, can you please provide all the details so I won’t have to ask you all the time?”
Me: “Oh, thank you for the suggestion. Will sure do it next time.”
Customer: “Yes, you should thank me for the idea.”
I resent the same lengthy text yet again. I got no replies from the customer after that.