When A Firewall Just Doesn’t Cut The Mustard
Me: “Can you check the cable from the wall to your router?”
Customer: “What cable?”
Me: “The DSL cable. The one that goes from the phone outlet in the wall to the router.”
Customer: “That ‘wall’ you are talking about… Is that something you installed for me?”
Question of the Week
Have you ever served a bad customer who got what they deserved?
