What’s Your Nname?

, , , | Right | February 10, 2020

(I’m trying to look up a customer’s file. For translation’s sake, let’s say the name is Johnson.)

Me: “You said your name was Johnson, right? How do I spell that?”

Caller: “Well, it’s the same as how you pronounce it.”

Me: “I’m sorry, but I can’t find your file.”

Caller: “How hard can it be? It’s just Johnson!”

Me: “You said Johnson, right? Not Johnsons?”

Caller: “Yes, Johnson. With a double N!”

Me: *pause* “Thank you, sir, I found your file.”

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