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What’s A Word For “Worse Than Neglect”?

, , , , , | Right | CREDIT: madeboxer | February 1, 2022

CONTENT WARNING: Severe Injury To A Child


This happened years ago when I was a nurse. I was tasked to design the T-shirts for a work event and have them printed and produced for our next conference. I secured a local printer to produce the shirts, and when they were completed, I went to the printers to pick them up.

When I got there and produced my invoice, they needed to prepare and wrap them, which would take a few minutes, and I waited in the lobby. While I was waiting, a woman and her son (around five) came in for her order for a family reunion. She barely paid attention to the staff, and when told to wait, she got on her phone, pretty much ignoring her son, who was running all around the lobby, screaming at the top of his lungs. He then decided to run behind the counter toward the back where the printing machines were. The counter clerk tried to get the woman’s attention, but she just ignored the clerk and continued talking on her phone.

The clerk did successfully get the kid to go back into the lobby, but she was called to the back to pick up my package. The kid took this as his chance to shoot behind the counter and went running into the back. I thought one of the staff would catch him, but they were swamped with orders and just didn’t see him run past. But the time someone spotted him, it was too late.

There was a loud, high-pitched scream and crying, and then there was a loud commotion and it appeared that everyone was screaming… except for the kid’s mother, who was still on her phone, oblivious to the chaos coming from the back.

That’s when another staff member came out carrying the crying kid and holding a bloody towel around his hand and screaming to the receptionist to call 911. Only then did the woman turn around to see her son. She then screamed at the staff member:


Employee: “Somehow, the kid got to the back, ran up to one of the working machines, and stuck his hand in between the hot blades, and it sliced off one of his fingers!”

The woman started screaming at the staff member and the counter clerk, berating them and threatening to sue them, while still ignoring her son. He was still in the arms of the staff member, who was trying to stop the bleeding. That’s when I went up and assessed the situation, got something to slow down to bleeding, and tried to save the mostly severed finger.

As the ambulance pulled up, the woman was actually STILL ON THE PHONE, telling whomever she talking to what had happened to her son, and she STILL hadn’t checked on or even touched her son. The staff member transferred the boy to the EMTs, and they put him in the ambulance and took him to the hospital.

The woman actually waited and demanded her package before she even attempted to follow the ambulance to the hospital.

A month later, when I went back to the printers for another order of tees, I had to ask if they ever heard what happened to the little boy. He did lose his finger and his mother was charged with neglect due to the testimony of the staff of the shop and video evidence. I didn’t find out much more than that, but I do hope that the woman did not regain custody of that poor kid.

Question of the Week

Tell us about a customer that lied or scammed to get what they wanted.

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