What’s A Few Years Hard Labor Anyway
(I work in the call center of a major insurance company.)
Customer: “I just received this form… What does it mean?”
Me: “That is letting you know how much interest income you received last year which we reported to the IRS.”
Customer: “But I don’t want the IRS to know!”
Me: “I’m sorry, but we’re legally obligated to report that information to the IRS.”
Customer: “Do you do everything the government tells you to?!”
Me: “Umm… yes?”
Question of the Week
Have you ever met a customer who thought the world revolved around them?