Whatever Happened To Simply Screaming For Ice Cream?

I work in a popular fast food joint. There’s an ongoing joke about how often our ice cream machine is broken and we get a fair bit of crap for it.

One day, our machine is broken as usual when we get three cars coming through the drive-thru looking purely for ice cream. They are okay with it being broken to varying degrees; one is fine and the other two are a bit angry.

A fourth car drives up and asks for four chocolate sundaes and two soft serves. I reply with our normal:

Me: “I’m very sorry, but our ice cream machine is unavailable right now. I can offer you anything else on our menu.”

Normally, a customer will reply with either, “That’s okay, thank you,” or just start yelling, but whatever.

This customer stays silent for a few seconds and then just screams into the speaker.

Customer: “WELL, I SHOULD JUST CUT MY OWN THROAT, THEN!”

Then, she just drove off, still yelling out of her car window, with two kids no older than ten in the back.