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Whatever Happened To Simply Screaming For Ice Cream?

, , , , | Right | January 5, 2021

I work in a popular fast food joint. There’s an ongoing joke about how often our ice cream machine is broken and we get a fair bit of crap for it.

One day, our machine is broken as usual when we get three cars coming through the drive-thru looking purely for ice cream. They are okay with it being broken to varying degrees; one is fine and the other two are a bit angry.

A fourth car drives up and asks for four chocolate sundaes and two soft serves. I reply with our normal:

Me: “I’m very sorry, but our ice cream machine is unavailable right now. I can offer you anything else on our menu.”

Normally, a customer will reply with either, “That’s okay, thank you,” or just start yelling, but whatever.

This customer stays silent for a few seconds and then just screams into the speaker.


Then, she just drove off, still yelling out of her car window, with two kids no older than ten in the back.

Question of the Week

Have you ever met a customer who thought the world revolved around them?

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