What We Need Is An Idiot Filter
A customer comes in, loudly munching a banana with their mouth open. They are looking at the aquariums and associated equipment.
Banana Eater: “I need new filter stuff.”
Me: “Well, which filter do you have?”
Banana Eater: “I don’t know. Just give me the thingy that goes in it.”
I point to the wall display containing five or six different models of filters and five or six different sizes of each one.
Banana Eater: “Which one do I need?”
Me: “You pick the one that matches the filter you have. You need to know which brand and size it is so you get the right one.”
Banana Eater: “So… you don’t know which one I need?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.