What The 7734 Is Going On
Customer: “I need the status of a package.”
Me: “Okay. May I have the tracking number?”
Customer: “My tracking number is 1E8L00L25–”
Me: “I’m sorry, sir, are you sure that’s one of our tracking numbers? Generally, our numbers won’t have any letters in the middle.”
Customer: “Yes, I’m sure those are the numbers.”
Me: “Are you sure this package wasn’t sent with another service?”
Customer: “Yes, I’m absolutely positive that I sent it with you! It’s the right number, unless–”
(He pauses for a moment as he tries to figure out what’s going on.)
Customer: “Oh. I’m looking at it upside down. It’s 257007831.”
Question of the Week
Have you ever served a bad customer who got what they deserved?