What Price Loyalty?, Part 4
(I have come to the self-checkouts. I notice a cash-only checkout that is free and walk towards it with intention to use it. A worker approaches me.)
Worker: “Excuse me. This is a cash-only register.”
Me: “I saw. I’m paying cash.”
(I put my things down on the shelf and begin scanning.)
Worker: “Excuse me! That register is cash only!”
Me: “I said I know.”
Worker: “Are you paying cash? That register is cash only!”
(I ignore her and finish scanning. I grab my loyalty card and try to scan it. The worker covers the scanner with her hands.)
Worker: “HEY! THIS IS CASH ONLY!”
Me: “I KNOW!”
Worker: “THEN WHY ARE YOU USING YOUR CARD?!”
Other Worker: “D***, [Worker]. Stop bothering customers. He’s scanning his loyalty card.”
Worker: “No, he isn’t. He’s going to yell at us for being stupid!”
(The other worker rolled her eyes and told the worker to move out of the way. The worker reluctantly did and I scanned my card and paid with cash. Before the receipt finished printing, the worker, now red-faced, took over the register, screaming that she was closing it before anyone else could use it with a card.)
Related:
What Price Loyalty?, Part 3
What Price Loyalty?, Part 2
What Price Loyalty?
