Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

What On Earth Are You Looking At?

, , , | Right | October 8, 2018

(My family owns a small real estate company. About a year and a half before this story takes place, my family’s company merged with a bigger, more well-known company, and therefore, no longer exists. One day, my mother answers this call.)

Mother: “[Bigger Company]. This is [Mother]. How may I help you?”

Caller: “[Bigger Company]? I thought this was the number for [Old Company]!”

Mother: “We merged with them about a year and a half ago, sir. [Old Company] no longer exists, but we are still the same people. Can I be of assistance?”

Caller: “NUH-UH! I can tell you, I am sitting here, looking at [address] right now, and there is an [Old Company] sign in front of it with this number!

(This man continues to insist, so my mother takes down his contact info and says she will investigate it. She calls her coworkers and asks if there is any possibility they have that address for sale with an [Old Company] sign still there. One of her coworkers even tells her he drives past there a couple times a week and there’s no sign there at all! Finally, she calls the man back.)

Mother: “Sir, I have done some investigation, and there is absolutely no [Old Company] sign still at that address.”

Caller: “Yes, there is! I’m looking at it right now on Google Earth!”

Question of the Week

Have you ever met a customer who thought the world revolved around them?

I have a story to share!