What Kind Of House Do They Live In?

, , , | Right | May 13, 2020

In the phone options, our department extension is one, so we end up acting like operators.

Me: “Kitchen and bath department, how may I help you?”

Customer: “Hi. Do you have ladders? Like the pull-down ones that come out of the ceiling?”

Me: “We sure do; they’re in the building materials department, though. I’ll send your call over to them. They know a lot more than I do about them.”

Customer: “Oh! I thought they’d be in the bath department because that’s where my ladder is!”

Me: “In the bathroom?”

Customer: “Yeah, in the bathroom ceiling. They’re bathroom ladders, aren’t they?”

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