What Is This Channel Madness?!
Cable Company | Working
| July 19, 2015
(I am on the online help support chat. I don’t currently have any television service, and I have contacted them to see about ordering certain channels.)
Me: “Do you offer channels ala carte? I don’t want to pay for 300 channels just to get the three I might actually want.”
Chat agent: “Which channel did you want?”
Me: “It’s [premium channel].”
Chat agent: “That channel is available in our U300 package!”
Me: *head-desk*
Question of the Week
Have you ever served a bad customer who got what they deserved?