What Is Meant By Spit And Polish
(I’ve been working in this jewelry store for a while, so I’m usually able to tell when a customer has a ring size that is larger than our regular size seven. A customer comes in and asks to see a white sapphire bridal set. Her ring finger is obviously quite larger than a seven.)
Me: “If you get the protection plan on this, resizing the ring will be free for life, no matter how many times it needs to be done.”
Customer: “Oh, don’t worry dear! It’ll fit!” *shoves the rings onto her finger with a bit of difficulty* “See?!”
Me: “Um, sure! Was there anything else you wanted to look at?”
Customer: “Oh, yeah, there was something down this way…” *tries to take the rings off, but they’re really jammed* “Maybe I’ll use lotion to get it off…”
Me: “We’d rather you didn’t, as lotion really gunks up the ring. We actually use glass cleaner spray to help get rings off, if you’d like to try that first.”
Customer: “Oh, no, I can get it off.”
(She spits on her hand and all over the rings. She then wrenches them off her finger and tries to hand them back to me.)
Customer: “There we go!”
Me: *placing display pad closer to her* “You can just set them down there; I’ll put them back a bit later…”
(The customer wound up buying the rings after I cleaned them thoroughly. My employee had to go into the break room to keep from laughing.)