Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

What Happened To Miss Independent?

, , , , , | Learning | April 2, 2021

When I am a senior in college, I am a Resident Assistant on my floor. One night at one am, I get a frantic knocking on my door. One of my residents found a girl passed out in our bathroom. I go in and she is barely conscious, crying for her mom and trying to call her on her phone. I get the resident to sit with her and stay as a witness, text my coworker with the emergency phone so he can contact emergency dispatch, and try to calm the girl. She keeps sobbing, wanting her mom, and not telling me what’s going on.

I take her phone from her and help her call her mom just to get her to calm down. Her mom answers in a panic and springs into action when I tell her what’s going on on speaker, calmly talking to her daughter.

Eventually, the paramedics come and take over, and the girl is taken away.

That weekend, her mom and dad show up to check in on their daughter — I never did find out what was going on, but that’s none of my business. Her mom comes to my room to talk.

Mom: “Thank you so much for helping [Resident]. I’m glad her RA is so calm.” 

Me: “It’s what I am here for. I’m just glad she got taken care of.”

Mom: “I’ve been trying to help her more, but she just won’t let me… Could you give me your number?”

Me: “I’m sorry, what?”

Mom: “Just to keep in touch. You could check in on her once a day and text me updates or something.”

Me: “Ma’am, that is absolutely not what I am here for. It’s an invasion of privacy for your daughter, for one, and secondly, I have a responsibility to this whole area, not just your daughter.”

Mom: “But [Resident] has never been on her own and look what happened!”

Me: “She had a scare and now she is fine.”

Mom: “Well, could I at least call you once a week and force her to talk to me? She just doesn’t talk to me since her dad and I got divorced, but she wanted to come here and—”

Me: “Ma’am, I do not think I am qualified for this. My boss is at the front desk and has a degree in psychology; maybe he would be better fit for this?”

I know some parents will always overstep bounds when their child goes to college, but what on Earth did this mom think I could do with all of this?!

Question of the Week

Have you ever served a bad customer who got what they deserved?

I have a story to share!