What Goes Up…
I’m working on the second floor of our library, helping a patron print something from the Internet.
Me: “The printer is on the first floor at the main checkout desk. That’s where you need to go to pick up your prints.”
Patron: “How do I get downstairs?”
Me: “The same way you got upstairs?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.