What Else Can You Do?

I work at a famous fast food chain. A couple of years ago, we started home delivery service. I had lots of entitled customers and thieves during this time, but this one is the pinnacle of entitlement.

I was in the kitchen. It was quite a busy Saturday night and we were working nonstop. One of the managers was with us helping and she was carrying the restaurant phone. The phone rang.

Manager: “Hello, this is [Manager]. What can I help you with?”

Customer: “Good night! Your delivery boy just brought my order and left, but my son just dropped his milkshake on the floor and the cleaning lady won’t come back until Monday. What are you going to do about it?”

Manager: “I’m so…”

And she hung the phone. We laughed about it a lot.