What Came First: The Chicken Or The Customer?
(My coworker is taking orders for the drive-thru and a customer comes through.)
Coworker: “Welcome to [Coffee Shop]. What can I get for you?”
Customer: “I want a chicken wrap.”
Coworker: “What wrap would you like?”
Customer: “A chicken wrap.”
Coworker: “What type of wrap would you like?”
Customer: “Chipotle chicken wrap.”
Coworker: “With the crispy chicken or the grilled?”
Customer: “Chipotle wrap.”
Coworker: *getting annoyed* “With the grilled or the crispy chicken?”
Customer: *mumbles something about potato wedges*
Coworker: *getting louder and more annoyed, though still maintaining a chipper customer service voice* “Would you like the grilled chicken or the crispy? I need to know what kind of chicken you would like to continue the order.”
Customer: “Also potato wedges.”
Coworker: *snapping* “Do you want the grilled or the crispy chicken, or I can decide for you?!”
Customer: *mumbles something* “Crispy.”
Coworker: *back to chipper voice* “Great! Crispy chicken. Would you like anything else?”
(The customer finishes their order without incident.)
Coworker: “All right, that will be [total] at the window.” *turns around to face me* “Oh, my God! Did anybody hear that?”
Me: “I just heard you kept talking about what chicken they wanted.”
Coworker: “That was infuriating.”
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