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What Came First: The Chicken Or The Customer?

, , , | Right | March 18, 2019

(My coworker is taking orders for the drive-thru and a customer comes through.)

Coworker: “Welcome to [Coffee Shop]. What can I get for you?”

Customer: “I want a chicken wrap.”

Coworker: “What wrap would you like?”

Customer: “A chicken wrap.”

Coworker: “What type of wrap would you like?”

Customer: “Chipotle chicken wrap.”

Coworker: “With the crispy chicken or the grilled?”

Customer: “Chipotle wrap.”

Coworker: *getting annoyed* “With the grilled or the crispy chicken?”

Customer: *mumbles something about potato wedges*

Coworker: *getting louder and more annoyed, though still maintaining a chipper customer service voice* “Would you like the grilled chicken or the crispy? I need to know what kind of chicken you would like to continue the order.”

Customer: “Also potato wedges.”

Coworker: *snapping* “Do you want the grilled or the crispy chicken, or I can decide for you?!”

Customer: *mumbles something* “Crispy.”

Coworker: *back to chipper voice* “Great! Crispy chicken. Would you like anything else?”

(The customer finishes their order without incident.)

Coworker: “All right, that will be [total] at the window.” *turns around to face me* “Oh, my God! Did anybody hear that?”

Me: “I just heard you kept talking about what chicken they wanted.”

Coworker: “That was infuriating.”

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