What A Waste Of Dime
I’m cashing a woman out. Her purchase is just over nine dollars and she gives me two five-dollar rolls of dimes as payment. I call my manager to make sure I can take them.
Manager: “You can take them, but you have to count them first.”
Me: *To the customer* “My manager says I can take them, but I have to count them.”
The customer grumbles and says something about rewards membership. I am busy counting the dimes so don’t pay attention.
Me: “I have to make sure that it actually is ten dollars of dimes.”
Customer: “Before I leave, I want an apology for wasting my time.”
Me: “I’m sorry.”
What I wanted to say was, “What the f***, lady? I owe you an apology for wasting your time when you hand me ten dollars’ worth of dimes knowing whoever got it would have to count it?”
Question of the Week
Have you ever served a bad customer who got what they deserved?