What A Baka!

, , , , , | Working | May 21, 2018

(My supervisor is known for being quite a nit-pick and strictly following rules that don’t actually exist. Also, I’ve taken a few years of Japanese classes. One day, I get a Japanese customer at my register while my supervisor is filling a display right behind me. The customer and I chat in Japanese while I scan his items, and he asks to pay with his credit card. By company policy, we have to check an ID for every foreign credit card. The customer complies and hands me his Japanese driver license, because he forgot his passport at the hotel. I confirm that the credit card is his, and I am about to hand him his license back.)

Supervisor: “Wait! What are you doing?” *snatches the license from my hand* “You can’t accept this!”

Me: “Why is that? I know that it isn’t a passport, but this is a government-issued ID, and his picture is on it, so I don’t see why I can’t accept it.”

Supervisor: “Well, this ID is not in our alphabet! You can only accept IDs written in our alphabet.”

Me: “First, since when is this a rule? Second, you’ve heard me speak with him for the past two minutes; you know that I speak the language. I can read this, and confirm that the credit card is his.”

Supervisor: “It has to be in our alphabet! You have to be able to read it to accept it.”

Me: “But… [Supervisor], I can read it!”

Supervisor: “Hmph, I’ll let it slide for today, but don’t do that again!”

(I asked the store manager the next day. That rule doesn’t exist.)

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