We’re Sure The Courts Are Sick Of This
Me: “[Office], this is [My Name].”
Client: “Hi, is the attorney there? I need to talk to him.”
Me: “I can check if he’s available. Could I get your name?”
There are some static-y noises in the background.
Client: “Hold on one second.”
Me: “All right.”
Client: “Can I get a Mexican pizza?” *Static* “No, no onions.” *Static* “No, I want olives, no onions.” *Static* “Right. No onions.” *Big pause* “Hello?”
Me: “Yes?”
Client: *Suddenly weak voice* “Tell my attorney I’m really sick and can’t make it to court.”
Me: “All right. Could I get your name and court date?”
Client: “I’m [Client] and my court date is on Tuesday.”
Me: “Okay.”
Today is Thursday.
Me: “Just so you’re aware, you may need a doctor’s note to prove to the court that you really can’t come.”
Client: “What?!”
Me: “The court. They may request a doctor’s note to prove you’re actually too sick to appear. It’s pretty common.”
Client: *Normal voice* “Yeah, sure. Bye.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.