We’re Nut Going To Do That

, , , , , | Right | March 31, 2020

(I work at a grocery store bakery. We have a very small selection of nut-free desserts that we get in, and because we have desserts with nuts, we tell customers we can’t guarantee that any of the cakes we make won’t come into contact with nuts. Most customers are understanding about this.)

Customer: “How long in advance do I need to order a cake? And I need one nut-free.”

Me: “You need to order a cake 24 hours in advance, and we cannot guarantee our cakes have not come into contact with nuts.”

Customer: “Can’t you just have a special area for it and one person just for the cake?”

Me: “We still wouldn’t be able to guarantee it.”

Customer: “Why not?”

Me: “Because we use nuts here and can’t guarantee they won’t come into contact with your cake.”

Customer: “Well, that’s stupid. [Other Grocery Store] does it for me. Aren’t you guys the same company?”

Me: “No, we aren’t. You’re thinking of [Grocery Store Company that bought out Other Grocery Store a few years back].”

Customer: “Whatever. I’ll just go to [Other Grocery Store], then.”

(I think, “Oh, good, you can be their potential lawsuit.”)

Me: “All right. Have a good night.”

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