We’re Not Calling You Stupid As We Don’t Have To

, , , , , | Right | September 14, 2020

I am delivering a pizza; the receipt prints with the address. I put the address into my GPS and go. When I get there, the house numbers on the receipt don’t match any of the houses, so I call the customer. It is raining heavily.

Customer: “Hello?”

Me: “Mr. [Customer]?”

Customer: “Yeah?”

Me: “Hi, I’m [My Name] from [Pizza Place]. I have your order, but I’m having trouble finding your house.”

Customer: “Why? It’s not that hard to find. I gave you my address, didn’t I?”

Me: “Yes, sir, but I am standing here at the address I have, and there is no house. Can you just verify the address for me, please?”

Customer: “No, I’m not giving you my address again! You have it; just take it there!”

Me: “Sir, I am there. There was obviously a problem, and the address is not right. Can you ple—”

Customer: “And how is that my problem?”

Me: “Well, sir, without the right address, I won’t be able to deliver your pizza.”

Customer: “Fine! Have it your way! It’s 123 South [Street].”

Me: “Ah… I see the problem. We have 123 [Street], South [Street] is a completely different street.”

Customer: “Fine! Now hurry up!”

It takes me a few minutes to get there, as South [Street] is about five miles from [Street].

Customer: “About time! I hope you don’t think you’re getting a tip for this! Get it right next time!”

Me: “Sir, this receipt says that you placed the order online.”

Customer: “So? What’s that got to do with anything?”

Me: “When you placed the order, did you have to type in the address?”

Customer: “Yeah? So what? You’re still late!”

Me: “The address on the receipt is printed exactly how you typed it when you placed the order.”

Customer: “What’s your point?”

Me: “You made a mistake when you put in your address.”

Customer: “Are you saying I don’t know my own address?!”

Me: “No, sir.”

Customer: “Are you calling me stupid?!”

Me: “No, sir.”

Customer: “It’s not my fault you couldn’t find the d*** place! Maybe you need to get better at your job!”

Me: “Sir, computers don’t lie.”

I showed him the receipt. After looking at the receipt and seeing the mistake, he threw his money at me and slammed the door. I then spent the next few minutes picking up the change in the rain. It was exact change. No tip. In total, this order took me thirty minutes. I missed out on two deliveries dealing with this guy.

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