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We’re Just Gonna Say It: Your “Security” Sucks

, , , , , , | Working | September 20, 2022

I was in Canada from the USA. I wanted some things I couldn’t find nearby, so I set up a delivery at a drop box for a large online retailer. The nearest one was listed as outside a building. I walked the mile or so to the location, circled the building, and didn’t see anything.

I walked into the building at the same time as someone was walking out. I saw a front desk and a sign that said, “Back in fifteen minutes,” so I waited.

A few minutes passed, and a man came to the door. He paced outside but didn’t open the door or knock to be let in. It occurred to me then that there was probably a key card or something to allow people in the building and I had slipped in when I shouldn’t have.

Finally, someone came to the front desk wearing a “Security” badge. She hit a button and the man outside the door stormed in.

Security Guard: “Hello, [Man]—”

Man: *Pointing at me* “What is wrong with you?!”

Me: “I’m just—”

Man: “You should have let me in!”

Me: “I—”

Security Guard: “[Man], why would she let you in?”

The man pointed to a patch on his shirt. It said, “HEAD OF SECURITY.”

Me: “I’m not from here. I’m sorry. I’m just trying to find the [Company] drop box.”

Man: “You should have let me in!”

Me: “Why would the head of security not have an entry badge?”

The man turned red and stomped off. I turned to the security guard who was trying not to smile.

Me: “I’m sorry. I followed someone in. I’m just looking for the delivery box. I—”

Security Guard: “It’s okay, honey. He knows better; he probably forgot his key card. The drop box is around the back down in the loading dock.”

I didn’t use that location again for fear I’d run into that man again.

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Has a customer ever tried to cross you and lived to regret it? What happened?

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