We’re Finally Giving Customer Service Some Claws

I’m browsing in a cute, small stationery store. I get distracted by a little framed sign next to the register. It’s a photo of a very fluffy tabby cat with the caption: “This is our manager.”

Me: *Grinning at the clerk.* “Can I… can I see the manager?”

Clerk: *Smiling.* “Just a moment.”

He slips into the back room and reemerges with a whiskered manager, placing him on the counter. The cat stretches luxuriously across the counter like he owns the place, which, let’s face it, he is a cat, of course he owns the place.

Me: *Stroking the cat, enjoying the purring.* “This is my first time ever asking for the manager!”

Clerk: “Enjoy it! These kinds of experiences aren’t usually this cute! It’s even better when someone’s actually complaining and demands to speak to the manager and we bring out Mr. Tibby.”

Mr. Tibby purrs louder, concurring.