We’re Curious: Has This Ever Worked?
I work in a club in a small town where everyone knows everyone. We have closed and are trying to kick out the last few remaining customers who are refusing to leave.
Me: “Sorry, guys, you need to leave now. The club is closed.”
Customer #1: “Don’t you know who I am?”
Me: “No, I don’t.”
Customer #1: “I’m [CEO Of Club Company]’s son!”
Customer #2: “Yeah, and I’m his older brother.”
Two of the CEO’s sons work for the company, one is still in high school, and one I used to go to high school with. They’re in all the time so we all know them.
Me: “Oh, wow, which ones are you two again? Sorry, I always get your names wrong!”
Customer #1: “Ummm… I’m [CEO’s Oldest Son who works for us and is currently on shift].”
Customer #2: “And I’m [CEO’s Second Oldest Son that I went to school with].”
Me: “[CEO’s Oldest Son], what are you doing out here? I thought you were supposed to be packing down the bar? Have you been drinking on shift? I’ll be telling your father about this! And [CEO’s Second Oldest Son], I thought you were still in Melbourne with your mom! [CEO’s Third Son who works with us and who is also on shift] will be so excited to see you! I’ll go grab him for you!”
I went and grabbed the CEO’s actual sons who laughed at the boys for pretending to be them. The boys left quickly.
Question of the Week
Have you ever served a bad customer who got what they deserved?