We’re Believin’ In Steven

I was in an electronics store browsing through laptops when I noticed a young man standing near me. He looked to be somewhere between sixteen and eighteen, neatly dressed in a dress shirt and tie with polished shoes, hair slicked and gelled back, and he was wearing a name tag that said, “Steven”. (Name has been changed.)

Me: “Hi. Would you recommend the AMD or Intel processors for graphics design?”

Steven: “Is this for like a commercial setting? Home office?”

I explained exactly what it was I was looking to do. He launched into a very thorough and detailed explanation of what sort of computer hardware was appropriate for what. He brought me to a couple of display laptops and gave a well-formulated recommendation of what he’d personally go with. He ended it by taking out his phone and directing me to some tech websites that would further help. I was so impressed with his professionalism and courtesy that I decided to buy the laptop to make it worth his while.

Steven: *Smiling brightly* “Great! Let me know how it works out, or if you have any questions or whatever; here’s my Twitter and Facebook.” *Scribbling them down and handing the note to me* “Gotta run now, though. Take it easy!”

Thinking his shift was over and that he’d helped me more than enough, I smiled and thanked him.

I bought the laptop and later left a five-star review, specifically mentioning Steven and praising his excellent job. The store responded to the review.

Store: “Do you have the right business? We don’t have anyone named Steven who works here.”

Oh, it gets better. I checked out his Facebook… and discovered that he was only fourteen years old!