We’re Angry For You, Too!
I am unloading a truck in my section with my coworker, talking about holiday shopping.
Me: “I bought an item on [Handmade Goods Site] and it never showed up. I didn’t think too much because of [health crisis] delays until [Handmade Goods Site] let me know I could open a case. Turns out they took my money and then shut down their shop without ever letting me know and didn’t even refund me.”
Customer: “What?!”
We turn and see a customer who apparently has been nearby and overheard.
Customer: “Oh, honey, I’m gonna be mad for you. That’s completely messed up! The balls that person had.”
I thought it was so funny that she got really fired up over it. Thankfully, though, the website gave me a complete refund on the item.
Question of the Week
Have you ever served a bad customer who got what they deserved?