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Well, They Got One Thing Right

, | Working | September 14, 2016

(I pull up to the drive-thru to grab a soda and a snack after a stressful afternoon.)

Me: “Hi, can I get a large Diet [Soda] with lemon, no ice, please.”

Employee: “Do you want the lemon flavoring or a slice of lemon?”

Me: “Lemon flavoring, please.”

Employee: “Okay, so that was a large [Soda], with lemon, not Diet, right?”

Me: “Um, no. A large Diet [Soda], with lemon flavoring, no ice, please.”

Employee: “Okay. A large… Diet [Soda] with lemon, anything else?”

Me: “No ice in the drink, please, and a large french fry.”

Employee: “Okay. I’ll have that at the window.”

(I pull up and we have the cash exchange, and she hands me a bag of fries and my drink.)

Employee: “Oh, wait. I gave you [Soda], not Diet.”

(I try to return the drink to her.)

Employee: “Do you want to just, like, keep it?”

Me: “Umm, sure.” *even though I hate regular [Soda]*

Employee: *as she is passing the new drink out the window* “Here’s your large DIET [Soda] with lemon.”

Me: *noticing it has ice in it* “Um, it has ice. It was supposed to be no ice.”

Employee: *smiling proudly* “Yeah, but it’s DIET.”

Me: “But it was supposed to be no ice.”

Employee: *blank stare*

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